Your institution (work/college/university) bought a subscription

Have you been offered Premium access through your school, department or institution and have you already made the switch?......wonderful! This transition can come with some important changes, but it can also bring significant benefits. To ensure this is a smooth transition, we'll walk you through what happens when you make the move and what you can expect.

 1. Premium Access

One of the most significant benefits of transitioning to an institutional BioRender account is gaining Premium access. You will be able to enjoy Premium features without the need for a personal subscription. Depending on the type of license your institution possesses you may have Premium features at no cost or at a discounted price.

 2. Your Subscription

When you switch to an institutional account, any existing personal subscriptions can then be canceled. This means that if you had a personal subscription with BioRender, you will no longer be billed for it. To ensure this process has been completed, please reach out to our Support team to cancel your Premium subscription. We will provide a refund for the overlap in subscriptions.

3. Your Files

Files will remain intact during the transition, as long as your existing account has been added to the license. If your need to update your email addresses to reflect institutional credentials, you can follow the process outlined in this support article. Your files are tied to your account and changing your email address from within the app will not affect your files. If you join an larger institutional license through signing up, your pre-existing account's files will not be present. We recommend adding pre-existing accounts where possible.