Have you been offered Premium access through your school, department or organization and have you already made the switch?......wonderful! This transition can come with some important changes, but it can also bring significant benefits. To ensure this is a smooth transition, we'll walk you through what happens when you make the move and what you can expect.
Benefits of Premium access through an organization
Switching to an organization's license provides access to BioRender Premium features without needing a personal subscription.
Depending on your organization's license, you may:
- Gain Premium access at no additional cost
- Receive Premium access at a discounted rate
✨ Pro tip: Working with a team? Institutional and Enterprise plans unlock access to Brand Kits, helping you keep colors, fonts, and logos consistent across your organization's figures. See how to access your organization's Brand Kit ↗
Managing your existing subscription
When you transition to an Institutional or Enterprise license:
- Your personal subscription can be canceled
- You will no longer be billed for the personal plan
To cancel your personal Premium subscription:
- Contact BioRender Support for assistance.
- Our team will confirm the cancellation.
- We will issue a refund for any overlapping subscription charges.
What happens to your files
Your illustration files remain safe and intact during the transition if your existing account is added to the larger license.
Key file transition points:
- If your account is added to the larger license, no file loss will occur.
- If you need to update your email to match your organizations credentials, follow the steps in this article.
- Changing your email inside the app does not affect your files.
Important: If you sign up for your organization's license as a new user instead of adding your existing account, your pre-existing files will not be carried over. We highly recommend linking your current account to your institutional license.
Related articles
- The Enterprise Subscription
- The Institutional Subscription
- How to change or update the email address of your BioRender account
What's next
📖 Explore: Learning hub. Browse tutorials, webinars, and tips to boost your science communication and collaboration skills. Explore the Learning Hub ↗
Need help?
- Email: support@biorender.com
- Live Chat: Available by clicking on the "Help" bubble in the app on the bottom right-hand corner.
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Articles in this section
- Understanding your BioRender subscription
- How to cancel your Free Trial - and what happens if you miss the deadline
- How to downgrade from a Lab or Team subscription to a Single User in BioRender
- How to upgrade from the Undergraduate Plan to the Student Plan in BioRender
- Refund eligibility: Common scenarios
- Why you don’t see the "Manage Plan" button in your account
- How to cancel an auto-renewal for a BioRender subscription
- How to change your billing cycle during a Free Trial
- Starting your BioRender subscription early
- Upgrading from an Individual to a Lab subscription