How to update the name on your BioRender account

If you need to update the name on your BioRender account, you can request this change through Support. To protect your account, we verify ownership before making any updates.

How to update your profile name in BioRender

1. Contact support@biorender.com and request a name change.
2. In your message, include the reason for the name change (e.g., legal update, correction, preferred name).
3. Make sure to send the request from the email currently associated with your BioRender account.
4. Once ownership is verified, your profile name will be updated and you'll receive a confirmation.

Transferring ownership to another user

If you are transferring your account to another user (e.g., someone new is taking over your position or role), please see this article Transfer the ownership of an account

Frequently asked questions

Can I update my name from a different email?

• No. You must send the request from the email currently linked to your BioRender account.

What if I no longer have access to my BioRender email?

• Reach out to Support. You may be asked for additional details to confirm your identity and verify your account.

Can I transfer my BioRender account to a colleague?

• Yes, however this will depend on how your account is set up and whether your account is connected to an institutional license. Please email our support team after reviewing the "Transfer the ownership of an account" article.

Need help?

1. Email: support@biorender.com
2. Live Chat: Available by clicking on the "Help" bubble in the app on the bottom right-hand corner.