Sales tax collection in the EU

Effective January 2, 2025

As of January 2, 2025, will be collecting Value Added Tax (VAT) for purchases made in 24 EU countries, in compliance with evolving tax laws for digital products. This update ensures compliance with EU regulations and applies to both business-to-consumer (B2C) and certain business transactions.

Key changes

VAT collection for customers

• Applicability: Individual purchasers will be required to pay VAT on all transactions.
• VAT Rates: The VAT rate will depend on the customer's country of purchase. 

VAT exemptions for businesses

• Eligibility: If you are purchasing as a business (e.g., an academic institution) and you hold valid VAT ID, you may be exempt from paying VAT. Please ensure you enter your VAT ID during checkout or provide the VAT ID in your purchase order (for purchase order-eligible transactions, refer to this page.
• We also recommend consulting with a tax professional or reviewing your state's tax laws for more information on tax exemptions.

Important Note: A VAT exemption certificate is not required; only a valid VAT ID is necessary.

Sales tax collection: EU countries

• Germany
• France
• Italy
• Denmark
• Netherlands
• Belgium
• Spain
• Finland
• Austria
• Ireland
• Poland
• Portugal
• Romania
• Slovenia
• Hungary
• Czech Republic
• Luxembourg
• Lithuania
• Slovakia
• Sweden
• Estonia
• Croatia
• Cyprus
• Latvia
• Bulgaria
• Malta
• Greece

Troubleshooting 

If VAT is incorrectly applied to your purchase despite providing a VAT ID:

1. Verify VAT ID: Ensure that the VAT ID entered matches the business registration details.
2. Contact Support: If the issue persists, please reach out to our support team for assistance (contact details below).

Need help?

If you have additional questions or concerns:

• Email support: support@biorender.com
• Live chat: Available by clicking on the “Help” bubble in the app at the bottom right-hand corner.