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Why am I experiencing lag in BioRender?
Why am I experiencing lag in BioRender?
Christina avatar
Written by Christina
Updated over a week ago

You may experience lag in these older versions of Google Chrome and Mac operating systems (OSs): 

  • Google Chrome versions less than 91, and 

  • If you are running an older version of Mac.

Checking your browser version and OS

To check your current version of Google Chrome:

    1. Click on Chrome on the top left-hand menu
   2. Click on About Google Chrome
   3. Your current Google Chrome browser version will be displayed under "Settings"           tab

To check your current Mac OS:

  1. Click the apple icon in the top left-hand corner of your mac screen

  2. Click “About This Mac.”

  3. Your current operating system will be displayed under the “Overview” tab of the pop-up window.

How to remove lag 

  1. Update Chrome, then re-launch your browser.

  2. Update your Mac OS to the latest OS available.

Why do brushes make my BioRender app lag?

If your brush gets too long, it can cause BioRender to lag. Typically, this only happens if your brush is 4x larger than the canvas or more.

If you find brushes are slowing down your BioRender, there’s a couple things you can do:

  • Reduce the size of the brush

  • Break up a large brush into a few smaller ones

None of these working? Contact us by pressing the messenger button in the bottom right corner (seen below)

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