Send a copy of your BioRender illustration to another account

When you send a copy, the recipient receives an editable version of the illustration that is separate from the original file. This ensures that any changes they make will not affect your version.

Sending a copy of your illustration from the Gallery

Follow these steps to send a copy of your illustration from the gallery:

1. Locate the illustration:
   • In the "Gallery", find the illustration you want to send.
2. Open the share menu:
   • Click the "••• (horizontal ellipsis)" next to the illustration.
   • Select "Send a copy".

3. Enter recipient details:
   • Add the email address(es) of the account(s) you want to send the copy to.
   • Press "Enter" to separate multiple email addresses.
4. Send the copy:
   • Click "Send" to finalize the process.

Sending a copy of your illustration from the Canvas

1. You can also send a copy directly from the canvas:

   1. Open the share menu:
      • From the top-left corner of the canvas, click "Share", then select "Send A copy".
   2. Enter recipient details:
      • Add the email address(es) of the account(s) you want to send the copy to.
      • Press "Enter" to separate multiple email addresses.
   3. Send the copy:
      • Click "Send" to complete the process.

Troubleshooting sharing issues

Recipient didn’t receive the email:

• • Double-check the email address you entered.
  • Ask the recipient to check their spam folder.

Error message during sharing:

• • • Refresh your browser and try again.
    • Clear your browser cache if the issue persists.

Recipient can’t access the illustration:

• • • • Ensure the recipient has a BioRender account associated with the provided email address.

Related articles

• Difference between “Share” and “Send a copy”
• Share your BioRender illustrations with collaborators
• Manage collaborators permissions for shared illustrations

Need help?

If you have any questions or concerns:

• Email Support: support@biorender.com
• Live Chat: Click the Help bubble in the app, located at the bottom right-hand corner.