BioRender accepts all major credit cards for subscription payments.
Accepted credit cards
- Visa
- American Express
- Mastercard
- Discover
- UnionPay
- JCB
Troubleshooting credit card issues
If your payment is unsuccessful:
- Check with your bank or purchasing department (for company cards) to ensure there are no holds or blocks.
- Confirm that your card is enabled for international transactions, as BioRender is based in Canada.
Paying with a purchase order (PO)
Purchase orders are available for larger subscriptions and annual licenses.
Eligible license types include:
- Individual licenses
- Lab licenses
- Industry licenses
Note: Purchase orders are only accepted for annual licenses.
For instructions on purchasing via PO, refer to: How to purchase a license via PO
Related articles
- Paying by invoice for BioRender Subscriptions
- Understanding BioRender subscriptions: Industry and Academic
Need help?
If you’re still experiencing payment issues or need assistance with purchase orders:
- Email Support: support@biorender.com
- Live Chat: Click the "Help" bubble in the app on the bottom right-hand corner.
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