This article covers how to purchase a BioRender subscription with a Purchase Order (PO), including who qualifies, what information is required, and what to expect after submitting your PO.
What is a PO?
A purchase order, or PO, is an official document issued by a buyer committing to pay the seller (i.e. BioRender) for the sale of a product/service.
The advantage to the buyer is the ability to place an order without immediate payment. With a PO, we are able to activate your subscription while the payment is being processed. BioRender’s net payment term is thirty (30) days from the date of the invoice, therefore, if a PO is provided, you are able to access BioRender Premium, while your institution is processing the invoice.
Steps to purchase with a PO
- Verify eligibility for PO payment
- Purchase Orders are accepted for the following annual subscriptions only:
- 1 or more Academic Individual subscriptions
- 1 or more Academic Lab subscriptions
- Any Industry license (individual or team)
- Note: Monthly and student subscriptions require payment by credit card only. For guidance on credit card payments, refer to our article on how to upgrade your account.
- Purchase Orders are accepted for the following annual subscriptions only:
- Prepare the required information for PO submission
- Ensure your PO includes:
- A purchase order number and date of issue
- The name and email of the buyer or purchasing department contact
- The name(s) and BioRender email(s) of the end-users, or quote number
- Our billing address and your institution's billing address
- Correct pricing in USD
- An official letterhead or signature
- A net payment term of 30 days or less
- Ensure your PO includes:
- Note: The primary license holder must have a BioRender account, or create one, before we can process the Premium upgrade.
- Submit the PO.
- Once your PO is complete, email it to AR@biorender.com along with your tax exemption certificate, if applicable.
What’s next?
After submitting your PO to AR@biorender.com:
- Allow 24-48 hours for processing.
- Once processed, you will receive an activation email with instructions on accessing your Premium license.
- An invoice will also be sent to your institution for payment.
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Need help?
If you’re still having trouble or have questions about citing BioRender, our support team is here to help. Reach out via:
- Email Support: support@biorender.com
- Live Chat: Available in the app by clicking the "Help" bubble in the bottom right-hand corner.