Managing Graphing access as the administrator of an organization

Admins can control who has access to BioRender's Graphing Add-on directly from the Admin Console, including assigning seats to members and inviting new members with Graphing access.

This article covers how to manage Graphing seats for:

• Team and Lab plans
• Enterprise and institution plans

Team and Lab plans 

Purchasing Graphing seats

Graphing is available as a paid Add-on. You can purchase seats for the first time, or add more seats when your current allocation is full, from the Plan & Billing tab.

1. Click your profile name in the upper right corner and select "Admin".
2. Navigate to the Plan & Billing tab.
3. Locate the Graphing section and click "Add to plan" (if purchasing for the first time) or "Add seats" (if adding to an existing Graphing subscription).
4. Select the number of Graphing seats you'd like and complete checkout.

New seats are available to assign immediately. Charges are prorated if you're mid-billing cycle.

Note: Only admins can purchase the Graphing Add-on. Team members who don't have a Graphing seat will see a prompt to contact their admin.

Cancelling and Resubscribing Graphing Seats

You can reactivate the Add-on within your billing cycle to immediately restore full access, from the Plan & Billing tab.

1. Click your profile name in the upper right corner and select "Admin".
2. Navigate to the Plan & Billing tab.
3. Locate the Graphing section and click "Reactivate Add-on".
4. Reactivation restores full access immediately.

If you are a returning free user who has re-subscribed to your Core plan, you can purchase the Graphing add-on again through the standard purchase flow via the Plan & Billing page.

Assigning, unassigning, and inviting members with Graphing access

Once your organization has Graphing seats, you can assign them to existing members or include them when inviting someone new.

Assign or update a seat for an existing member - from the member list:

1. Click your profile name in the upper right corner and select "Admin".
2. Under "Account Overview & Users", find the member you'd like to update.
3. Click the dropdown in the "Seat type" column next to their name.
4. Select "BioRender + Graphing" to add a Graphing seat, or "BioRender" to remove one.

Assign or update a seat for an existing member - from their account settings:

1. Click your profile name in the upper right corner and select "Admin".
2. Under "Account Overview & Users", click the "three-dot menu (...)" next to the member's name.
3. Select "Edit account info".
4. Update the seat type and save your changes.

Invite a new member with Graphing access:

1. Click your profile name in the upper right corner and select "Admin".
2. Under "Account Overview & Users", click "Invite members".
3. Enter the member's email address.
4. Under "Seat type", select "BioRender + Graphing".
5. Click "Send invite".

Changes and invitations take effect immediately. Members will gain or lose Graphing access as soon as the seat assignment is updated.

Enterprise and Institution plans

Graphing seats for Enterprise and Institution organizations are provisioned by your Customer Success Manager (CSM). To add Graphing seats to your organization's license, reach out to your CSM directly. Depending on your license type, you may also be able to request a quote through the Admin Console.

Once seats are provisioned, admins can manage assignments and approve member requests from the Admin Console.

Assigning, unassigning, and inviting members with Graphing access

Assign or update a seat for an existing member from the member list:

1. Click your profile name in the upper right corner and select "Admin".
2. Under "Account Overview & Users", find the member you'd like to update.
3. Click the dropdown in the "Seat type" column next to their name.
4. Check the access you want to assign:
   • BioRender (required)
   • Graphing
5. Select "BioRender + Graphing" to grant a Graphing seat, or "BioRender" to remove one.

Assign or update a seat for an existing member from their account settings:

1. Click your profile name in the upper right corner and select "Admin".
2. Under "Account Overview & Users", click the "three-dot menu (...)" next to the member's name.
3. Select "Edit account info".
4. Update the seat type and save.

To update seats for multiple members at once (bulk assign):

1. Select multiple members using the checkboxes in the member list.
2. Click the Gear icon > Actions > Edit account info.
3. Select the seat types you want to assign and save.

Invite a new member with Graphing access by email:

1. Click your profile name in the upper right corner and select "Admin".
2. Under Account Overview & Users, click "Invite members" → "By email".
3. Enter the member's email address.
4. Under Seat type, select 
   • BioRender for Core access only
   • BioRender | Graphing for Core + Graphing access"
5. Click "Send invite".

Invite multiple members with Graphing access by CSV:

1. Click your profile name in the upper right corner and select "Admin".
2. Under "Account Overview & Users", click "Invite members" → "By import".
3. Download the CSV template to see the required format.
4. In the Seat type column, select:
   • BioRender for Core access only
   • BioRender | Graphing for Core + Graphing access
5. Upload the completed CSV and confirm.
6. Seat changes take effect immediately.

Approving Graphing seat requests

Members in your organization can request a Graphing seat directly from BioRender. When a request is submitted, the member receives 14 days of temporary Graphing access while the request is pending, and you'll be notified in the Admin console.

To review and act on a request:

1. Click your profile name in the upper right corner and select "Admin".
2. Under Account Overview & Users, find members with a pending seat request. You can locate them three ways:
   • They'll be flagged in the member list
   • Use Filters > Status > Seat Change Request
   • Click "View Requests" in the banner at the top of the page
3. Click the Seat type dropdown and Select "Graphing" to assign the member a seat.

What happens if you don't act? If no action is taken within 14 days, the member's temporary Graphing access is automatically removed.

Note: If a member's temporary access has already expired and they submit another request, you'll still receive a notification, but no new grace period is granted.

To turn off email notifications for seat change requests:

• Go to Settings > Notifications > Seat change requests

• Toggle off email notifications

Viewing seat types across your organization

To see which members have Graphing access:

1. Click your profile name in the upper right corner and select "Admin".
2. Under Account Overview & Users, review the Seat type column in the member list.
   • BioRender = Core access only
   • BioRender Graphing = Core and Graphing access

You can use this view to audit seat allocation and identify members who may need access added or removed.

Need help? Reach out to our support team at support@biorender.com or start a live chat by clicking the "Chat With Us" bubble in the bottom right corner.