Legal: BioRender subprocessors disclosure

25 March 2025 09:11

BioRender partners with third-party sub-processors to enhance the functionality, security, and user experience of our platform. These sub-processors store and process user data, ensuring compliance with privacy and security standards.

Subprocessors list

Company	Location	Additional details
AWS Elemental	USA	Stores or processes user uploads, figures created in BioRender, thumbnails
Atlassian	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Hightouch	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Airtable	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Sentry	USA	Stores or processes personal information, including name, email
Gong	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Google	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Guru	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Hubspot	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Intercom	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Mailgun	USA	Stores or processes personal information, including name, email, employment information (title, organization)
MongoDB	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Customer.io	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Salesforce	USA	Stores or processes personal information, including name, email, employment information (title, organization), illustration
Slack	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Stripe	USA	Stores or processes payment information, including credit card, name, address, and email
Mailchimp	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Twilio	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Auth0	USA	Stores or processes personal information, including name, email, employment information (title, organization)
Datadog	USA	Stores or processes personal information, including name, email, employment information (title, organization)
OpenAI	USA	Stores or processes user prompts, uploads, figures created in BioRender

Data protection commitment

BioRender is committed to ensuring the security and confidentiality of user data. All sub-processors comply with industry security standards to maintain data integrity and privacy.

Need help?

For additional guidance on security assessments and compliance best practices, visit our Trust Center or reach out to our support team:

Email support: support@biorender.com
Live chat: Click the "Help" bubble in the bottom right-hand corner of the app.

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