At BioRender, we are committed to making our platform more accessible for everyone. We are actively working toward compliance with WCAG 2.1 at the AA level to ensure an inclusive experience for all users.
Accessibility Initiatives
We have implemented several measures to improve accessibility, including:
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Staff training – Providing accessibility training to our team, meeting the Customer Service standard outlined in the AODA.
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Ongoing reviews – Continuously assessing our application for accessibility improvements.
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Defined targets – Establishing clear accessibility goals and responsibilities.
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Long-term planning – Implementing a structured approach for accessibility compliance.
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Dedicated accessibility champion – Appointing a team member to advocate for accessibility improvements.
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Accessible customer support – Offering support through email, online chat, and telephone. Our chat widget has been developed with colour visibility best practices in mind.
Need help?
If you require accessibility support, please reach out to us:
- Phone: +1 844-970-3616
- Email: support@biorender.com
- Live Chat: Available by clicking on the "Help" bubble in the app on the bottom right-hand corner.