At BioRender, we take your privacy seriously and are committed to ensuring your data remains secure. This article provides an overview of our security practices.
For more details, please refer to our Privacy Policy and Terms of Service, or contact our Support team for further assistance.
How we store and protect your data
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BioRender’s services are hosted on Amazon Web Services (AWS) facilities in the U.S.
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All customer data is end-to-end encrypted to ensure confidentiality and security.
Who can access your illustrations?
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Only you have access to your BioRender illustrations unless you choose to:
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Share them with others.
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Move them to a Team workspace.
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Any data you upload to your BioRender account is only visible to you.
How to keep your account secure
To enhance the security of your BioRender account, we strongly recommend:
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Keeping your username and password private.
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Not sharing your login credentials with anyone.
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Using a strong, unique password to prevent unauthorized access.
Ongoing security measures
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We regularly review and update our privacy and security policies to align with the latest industry standards.
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Our security team ensures that all data protection measures are up to date and effective.
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What’s Next?
Stay informed about our latest security updates and best practices by subscribing to our Security Updates Newsletter or visiting our Trust Centre.
Need Help?
If you have any questions or concerns:
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Email Support: support@biorender.com
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Live Chat: Available by clicking the "Help" bubble in the app on the bottom right-hand corner.