To change from a monthly to annual billing:
Go to your Account page by clicking on your name in the top right corner
Click on Plan & Billing on the left hand side
Click on Switch billing cycle and follow the prompts as shown below. You will be automatically charged a prorated charge for the upgrade.
To upgrade from an Individual to a Lab plan:
Go to your Account page by clicking on your name in the top right corner
Click on Plan & Billing on the left hand side
Click on Switch to team plan and follow the prompts as shown below. You will be automatically charged a prorated charge for the upgrade.
If you’d like to change your plan for any of the reasons not listed above, please send an email to [email protected]. We’d be more than happy to help you out! Some of the other reasons might be:
If you moved from academia to industry, or vice versa
If your organization purchased a site-wide license and you no longer require your individual plan
If you're looking to change from annual to monthly billing, or lab to individual plan