Verify your email address

When you create an account with BioRender, verifying your email address ensures account security. It is best practice to verify your email address.

How to verify your email

1. Check your inbox

1. • After signing up, you will receive an email titled "Please verify your email."

   • Check your inbox and open the email. If you do not see it, also check your junk/spam folder.

Here is an example of the verification email:

2. Click the verification link

• Inside the email, click the "Verify Email" button to confirm your email address.

3. Resend the verification email (if needed)

• If you did not receive the verification email, log in to your BioRender account.

• At the bottom of the screen, click the "Resend verification link" button to request a new email.

Troubleshooting

Did not receive the email?

• • Check your junk/spam folder.

  • Ensure you entered the correct email during sign-up.

Verification link expired or not working?

• • Request a new link by clicking "Resend verification link" in your account.

  • If the issue persists, contact our support team.

Need help?

If you experience issues verifying your email:

1. Email Support: support@biorender.com

2. Live Chat: Click on the "Help" bubble in the bottom right corner of the app.