Setting up your new BioRender account: Your organization purchased your license

Welcome to BioRender! If your institution or organization has purchased a license for you by credit card or purchase order, follow the steps below to set up your account. 

Understanding the setup process

When your organization purchases a BioRender license and provides your details to our Accounts Receivable team, two scenarios are possible:

1. Existing BioRender Account: If you already have a BioRender account with the provided email address, your new subscription will be automatically applied. No further action is needed.
   
   
2. No Existing BioRender Account: If you do not have a BioRender account yet, a placeholder account will be created for you. This account is not fully active until you complete the sign-up process.

Steps to complete the sign up process 

1. Check your email: You should have received an email from BioRender with directions on how to complete your account setup.
2. Complete the signup process: Follow the sign up process by entering the email address provided to our AR team on our sign in page.
3. Create a new password:
   • Do not attempt to reset your password. Since the account is new and incomplete, you need to create a password when signing up. 
   • Enter a strong and secure password of your choice in the provided fields.
4. Complete your profile: Fill out any additional information required to complete your BioRender profile.

Common issues and solutions

• Didn't Receive an Email?: Check your spam or junk folder. If you still can't find the email, contact our support team.
• Trouble Creating a Password?: Ensure you are creating a new password, not trying to reset an existing one.