There’s an additional fee on my credit card statement. Why? There’s an additional fee on my credit card statement. Why?

There’s an additional fee on my credit card statement. Why?

Taxes

Depending on where you live, you may be charged taxes in addition to your subscription price. Currently, we charge taxes in Canada and USA.

Fees

Depending on your country and card type, card companies may charge a foreign transaction fee. This type of fee is charged by the credit card issuer on a transaction that takes place with a foreign merchant (we are located in Canada).

BioRender does not collect this fee and hence, cannot provide a receipt for this. Kindly contact your bank for more information about the transaction fee.

If you have other questions or need help, get in touch with our support team at support@biorender.com. We’d be happy to help you out.