Managing your organization effectively includes the ability to remove members from your license when necessary. As an administrator, you can free up a seat on your license by removing members who no longer need access.
What happens when a member is removed?
When a member of an organization is removed:
- Access: They can continue to login and access their account.
- Collaboration: Files and folders they shared remain shared. The removed member will remain as a collaborator on all files & folders shared with them.
- Group Membership: They are removed from groups they were part of.
- Comments: All comments on files made by the removed member will remain.
- Notifications: The removed member is notified via email and all organization administrators are notified via email and in-app notification.
- Public Profile: If the member had a public profile, the profile remains active and their templates will remain publicly available.
- File Ownership: The member's files can be transferred to another member of the same organization before they are removed. Transferred files cannot be accessed by the removed member.
What's the difference between deactivating and removing a member?
| Deactivate | Remove | |
| The member can still log in and access their account | NO | YES |
| The member takes up a seat on the license | NO | NO |
| The administrator can still control member's account and files | YES | NO |
| The member becomes the owner of files not transferred | NO | YES |
How to remove members from your organization
How to remove an individual member:
1. Click on your profile in the top right corner of your BioRender webpage.
2. Select “Admin”.
3. Under “Account Overview & Users”, find the member from whom you wish to remove from the license.
4. Click the three-dot menu (...) next to their name and select “Remove from license".
5. Click "Confirm" on the first page of the pop-up window.
6. Read through the options in the next two pages of the pop-up window and confirm your selections.
How to remove multiple members:
1. Click on your profile in the top right corner of your BioRender webpage.
2. Select “Admin”.
3. Under “Account Overview & Users”, find the members from whom you wish to remove from the license.
4. Select multiple members using the boxes to the left of their name.
5. Select "Remove" from license under the “Actions” button next to the search function in the User Accounts space.
6. Click "Confirm" on the first page of the pop-up window.
- The accounts you have selected will be shown on the top of the pop up window.
7. Read through the options in the next two pages of the pop-up window and confirm your selections.
Related articles
- Deactivating a member from your organization
- How to transfer file ownership in your organization
- Quick references: Member management
Need help?
If you have any questions or concerns or are unable to remove a member:
- Email Support: support@biorender.com
- Live Chat: Available by clicking on the "Help" bubble in the app on the bottom right-hand corner.
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Articles in this section
- How to change the role of a member in your organization
- Helping members transfer from a personal account to an institutional/enterprise license
- Inviting members to your organization
- Inviting members to your organization by CSV upload
- How to transfer file ownership in your organization
- Removing members from your organization
- Deactivating a member from your organization
- Detailed member management