DISCLAIMER: Fulfillment of icon requests is not guaranteed and depends on factors such as: currently prioritized subject matter, the volume of requests, and the complexity of the requests. If you have questions about custom icons, please reach out to us at support@biorender.com or via the chat bubble in the bottom right corner of the interface.
👑 This service is only available to Industry Team and Enterprise Plans. To browse plan details, click here.
If your icon request is highly complex, we might not be able to complete it by the guaranteed delivery date or at all, depending on your plan type.
Thus, we ask all users to request the simplest version of the icon needed to communicate their science effectively. This ensures faster icon completion and higher icon clarity.
A combination of 5 factors determines the overall complexity of an icon:
- Level of detail
- Number of individual parts
- Patterns, segments, textures
- Transparency
- Level of realism
Here are some visual examples:
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- What is the custom icon request form?
- What are custom icon requests? (👑 Premium Only)
- How do I name my icon?
- What key features should I include in my request?
- What makes a good icon description?
- What is an icon’s “use case” and why does it matter?
- What should I attach as reference images?
- What makes an icon complex? (👑 Premium Only)
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- Why was my icon request rejected? (👑 Premium Only)