If you have an active subscription and would like to request a refund of your most recent renewal payment or Trial lapse payment, you can submit a refund request via chat.
The below video is an example of how to request a refund after a subscription has been activated after a Free Trial.
This video does not have audio.
Please select the cancelation reason that best reflects your situation.
If you oversee billing for a BioRender Premium subscription and would like to request a refund, please email us at support@biorender.com using your organization’s email address.
All requests are subject to our Terms, which can be found by clicking here.
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Articles in this section
- Understanding your BioRender subscription
- Cancel my Premium plan
- Starting your BioRender subscription early
- How do I change the premium plan I'm on?
- Change your subscription’s billing cycle
- Skip a month
- Refund request
- What happens to my illustrations after I upgrade or downgrade?
- Your institution (work/college/university) bought a subscription