If you have an active subscription and would like to request a refund of your most recent renewal payment or Trial lapse payment, you can submit a refund request via chat.

The below video is an example of how to request a refund after a subscription has been activated after a Free Trial.

This video does not have audio.

Please select the cancelation reason that best reflects your situation.


If you oversee billing for a BioRender Premium subscription and would like to request a refund, please email us at support@biorender.com using your organization’s email address.

All requests are subject to our Terms, which can be found by clicking here.