How do I purchase additional seats for my team?

If you already have an existing lab or team subscription, there are two ways you can purchase additional seats for your team.

1. Purchasing directly through your account with a credit card
2. Purchasing with a PO (for annual subscriptions only)

If you don't see an answer to your question, please contact our support team via the blue chat bubble at the bottom right of any BioRender page or by emailing us at support@biorender.com.

Purchasing through your account with a credit card

*This process is possible for customers who have a credit card on file. To add a credit card to your account, refer to this article. If you experience any issues, please contact our support team.

1. Click on your name in the top-right corner, then click Admin.

2. You can purchase additional seats on either the Account Overview & Users page by clicking on Purchase more seats.

3. Select the desired number of seats then click on Purchase X seat/s.

Your credit card on file will be charged automatically for the prorated amount for the additional seats + applicable taxes. A receipt and invoice will be sent to your email after the order is processed. You can now invite additional members to your team.

Purchasing with a PO (for annual subscriptions only)

1. Follow steps 1 and 2 above.
2. Select the desired number of seats, then click on Download quote (to preview the quote) or Send quote (to confirm the request and send a copy of the quote to your email).
   
3. If you're happy with the quote and you'd like to accept the order, send your Purchase Order to AR@biorender.com to finalize the purchase. We will add the seats to your lab and send the invoice to your institution for payment.
4. Our team will send you an email to confirm when the new seats are added.

If this feature is not available on your account, please follow these steps:

1. Send us an email at support@biorender.com letting us know how many seats you'd like to add to your team. Don't forget to mention your BioRender account email and your organization's name.
2. We'll create a quote which can be used by your purchasing team to generate a Purchase Order (PO).
3. Once the PO is ready, kindly send a copy to AR@biorender.com for processing.
4. As long as the PO has all the required information, we can process your order! If additional information is required, we’ll reach out to you.

Kindly allow a turnaround time of 24-48 hours for order processing. After the PO is processed, you’ll receive a confirmation email from our team that the order is processed! At the same time, we’ll send the invoice for payment to your institution.

Click here for more information on how to purchase with a PO.