Something's Not Working

What to do when something's not working in BioRender.

8 articles in this collection
Written by BioRender Team

General Issues

Why do I see an orange screen when I try to use BioRender?

Written by BioRender Team
Updated over a week ago

Why am I experiencing lag in BioRender?

Written by BioRender Team
Updated over a week ago

Trouble with Illustrations

Why is my illustration not loading?

Written by BioRender Team
Updated over a week ago

Why can’t I edit an icon, shape or text in my illustration?

Written by BioRender Team
Updated over a week ago

Why am I having trouble copying and pasting in BioRender?

Written by BioRender Team
Updated over a week ago

Why do the figures and text in my illustration look blurry?

Written by BioRender Team
Updated over a week ago

Saving, Downloading, and Exporting

Why do I get an error when I try to save my illustration?

Written by BioRender Team
Updated over a week ago

My illustration didn't save! Can I recover unsaved changes?

Written by BioRender Team
Updated over a week ago