Billing and Plans

Details about our pricing plans and how we accept payment.

23 articles in this collection
Written by Christina Zanella

I was charged even though I canceled my account

Written by Christina Zanella
Updated over a week ago

Pricing and Plans

What are the different plan types for industry and academic users?

An overview of the plans available and selecting the right plan for you.

Written by Christina Zanella
Updated over a week ago

What's the difference between BioRender Basic and BioRender Premium?

An overview of the differences between our free and premium plans.

Written by Christina Zanella
Updated over a week ago

How do I manage my plan and billing information?

Updating your subscription or billing information, including billing address and credit card details.

Written by Christina Zanella
Updated over a week ago

How do I change the premium plan I'm on?

Reasons you might want to change your plan type and how to go about updating it.

Written by Christina Zanella
Updated over a week ago

I have a big team (10+ people). How do I request an enterprise or institutional plan?

Features and benefits of enterprise and institutional plans, and how to request more information.

Written by Christina Zanella
Updated over a week ago

Do you offer a student plan?

Written by Christina Zanella
Updated over a week ago

Upgrading Your Account

Why can't I find the payment button?

Instructions on how to submit your subscription payment

Written by Christina Zanella
Updated over a week ago

What happens to my illustrations after I upgrade?

Written by Christina Zanella
Updated over a week ago

How do I upgrade my account?

How to upgrade to BioRender Premium to access publishing rights, high-quality exports, and more.

Written by Christina Zanella
Updated over a week ago

Can I get a free trial of a BioRender Premium plan?

Try out premium features in BioRender before you commit to a monthly or annual plan.

Written by Christina Zanella
Updated over a week ago

Invoices and Receipts

Where can I find a copy of my receipts or invoices for previous payments?

Written by Christina Zanella
Updated over a week ago

What currency are receipts and invoices charged in?

Written by Christina Zanella
Updated over a week ago

Can I change or update details on my invoice or receipt after it’s been issued?

Written by Christina Zanella
Updated over a week ago

There’s an additional fee on my credit card statement. Why?

What to do if you see an extra charge for your BioRender subscription on your credit card statement.

Written by Christina Zanella
Updated over a week ago

Payment Options

I am having trouble paying for my subscription

Written by Christina Zanella
Updated over a week ago

What payment options does BioRender accept?

Written by Christina Zanella
Updated over a week ago

Can I make a payment via Purchase Order (PO)?

The different ways you can pay for BioRender, and which plan types are eligible.

Written by Christina Zanella
Updated over a week ago

Can I pay for a subscription for only a few months?

Written by Christina Zanella
Updated over a week ago

Downgrading and Canceling

How do I cancel my BioRender subscription?

Steps for how to cancel your Premium membership.

Written by Christina Zanella
Updated over a week ago

How do I pause my BioRender subscription?

Steps for how to pause your Premium membership.

Written by Christina Zanella
Updated over a week ago

How do I deactivate my free BioRender account?

Written by Christina Zanella
Updated over a week ago

What happens to my illustrations after I downgrade?

Information on what happens to your account and illustrations after you downgrade from a premium plan

Written by Christina Zanella
Updated over a week ago