The tax laws for digital products are continuously evolving, hence many US states have established laws requiring the collection of taxes on software-as-a-service ("SaaS") products and services. As a company that provides SaaS, we are required to comply with these laws and will charge taxes based on individual or business use. Taxes are calculated based on the location where the product is being used.
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If your institution is tax-exempt, we encourage you to review our tax-exemption article which outlines the necessary steps to ensure that your purchase is tax-exempt. We also recommend consulting with a tax professional or reviewing your state's tax laws for more information on tax exemptions.
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If you have any questions, please contact our support team via the blue chat bubble at the bottom right of any BioRender page.