If you have an active subscription and would like to request a refund of your most recent renewal payment or Trial lapse payment, you can submit a refund request via chat.
The below video is an example of how to request a refund after a subscription has been activated after a Free Trial.
This video does not have audio.
Please select the cancelation reason that best reflects your situation.
If you oversee billing for a BioRender Premium subscription and would like to request a refund, please email us at [email protected] using your organization’s email address.
All requests are subject to our Terms, which can be found by clicking here.
If you have any questions or concerns:
Open our chat messenger (bottom-right of any BioRender web page).