Valued BioRender Customers,

We want to sincerely apologize for our application becoming unavailable from 17:25 EST to 18:22 EST on January 20th, 2021. We understand that these disruptions can severely impact the important work you are doing and acknowledge that you have deadlines to meet and that your time is extremely valuable.

Our engineering team shifted gears to focus their full attention on the issue that caused this outage, and have put into place a plan to ensure that this cause is fully resolved for the future. BioRender is now back online.

Once again, the entire team here at BioRender is very sorry that your hard work may have been interrupted due to this downtime.

Best regards,

Stefan Pintaric

Manager of Customer Experience at BioRender

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