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How do I pause my BioRender subscription?
How do I pause my BioRender subscription?

Steps for how to pause your Premium membership.

Stefan Pintaric avatar
Written by Stefan Pintaric
Updated over a week ago

If you need to pause your Premium subscription, you can do so from your Account page. You can then reactivate your account at any time when you're ready!

To pause your subscription:

  1. Click on your name in the top-right corner, then select Account from the drop-down menu.

  2. Click the Plan & Billing tab.

  3. Click the Manage Plan button.

  4. Click Pause your Plan.

  5. Click the blue-button on the bottom, Continue and pause plan.

  6. When the pop-up card appears, click Pause plan for one month.

When you pause your subscription, you’ll still have access to Premium features until the end of your current billing cycle. After that, you’ll be downgraded to BioRender Basic (our free plan) for the duration of the pause (one month). After the pause, your subscription will revert back to Premium if you do not pause for the next cycle, for a maximum of 3 pauses.

A quick note that any illustrations you made while on Premium will still be in your account, but you’ll only be able to edit the 5 most recent illustrations.

If you have any trouble pausing your subscription or want to change your plan, please contact support via the messenger button below

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