DISCLAIMER: Fulfilment of icon requests is not guaranteed and depends on factors such as: currently prioritized subject matter, volume of requests, and the complexity of the requests. If you have questions about custom icons, please reach out to us at [email protected] or via the chat bubble in the bottom right corner of the interface.
👑 This feature is available for most Premium users. To browse plans, click here.
Icon requests are divided into three categories: simple, intermediate, and complex. For more information on how icons are sorted into these categories, head to this article.
Here is a breakdown of how many icons you can request per billing cycle based on your plan. Note: all icons requested through this form are added to our public library by default for all BioRender users to access and use in their illustrations.
Plan and Billing Cycle | Icons Included | Monthly limit | Public/Private Icons | Turnaround Time |
Student Monthly | 0 |
| N/A | N/A |
Student Annual | 1 per year, subject to complexity | N/A | Public | 25-30 Business days |
Academic Individual Monthly | 0 |
| N/A | N/A |
Academic Individual Annual | 2 per year* | 1 per month | Public | 25-30 Business days |
Academic Lab Monthly | 2 per year/ per user * | 1 per month/ per user | Public | 25-30 Business days |
Academic Lab Annual | 3 per year/ per user * | 1 per month/ per user | Public | 25-30 Business days |
Academic Institution | 2 per month/ per user * | 2 per month/ per user | Public or Private** | 10-13 Business days *** |
Industry Individual Monthly | 2 per year * | 2 per month | Public or Private** | 10-13 Business days *** |
Industry Individual Annual | 2 per year * | 2 per month | Public or Private** | 10-13 Business days *** |
Industry Team Monthly | 4 per year/ per user * | 2 per month/ per user | Public or Private** | 10-13 Business days *** |
Industry Team Annual | 4 per year/ per user * | 2 per month/ per user | Public or Private** | 10-13 Business days *** |
Enterprise | 4 per year/ per user * | 2 per month | Public or Private** | 10-13 Business days *** |
* Per subscription year
** Private Icon Requests: Exclusive access to an icon, with an additional charge based on our standard professional service rate. Please mention a request for a private icon in the description of your initial custom icon request or email [email protected]. Fulfillment is based on production capacity.
*** Turnaround Time: Please note, the default time frame is 25-30 business days. However, you will have the option to choose an expedited 10-13 business day delivery.
If you have any questions or concerns:
Open our chat messenger (bottom-right of any BioRender web page).