DISCLAIMER: Fulfillment of icon requests is not guaranteed and depends on factors such as: currently prioritized subject matter, volume of requests, and the complexity of the requests. If you have questions about custom icons, please reach out to us at [email protected] or via the chat bubble in the bottom right corner of the interface.
This feature is available for most Premium users. To browse plans, click here.
You can request a custom icon directly from the Canvas. Before you request an icon, we recommend you try searching for the icon you need:
Open any illustration to open the canvas.
Using the search bar, try searching for your icon. Be sure to try a variety of terms, such as common name, scientific name, and synonyms.
If you don’t find the icon, click the Request a Custom Icon from the Help Menu drop down in the top left corner.
Fill out the Icon Request Form. To guarantee faster turnaround, fill out the form as concisely and accurately as possible. For tips on how to fill out the form, see this article
Click Submit. You’ll receive a confirmation email letting you know your request has been received.
